Privacy Policy
Last updated: February 2026
1. Information We Collect
When you use our website or services, we may collect: your name, email address, company name, and any information you provide via our contact form or during onboarding. We also collect standard web analytics data (page views, referrers, device type) to improve our service.
2. How We Use Your Information
We use your information to: respond to your inquiries, deliver our services, process payments, send relevant updates about your account, and improve our website and offerings. We do not sell your personal information to third parties.
3. Payment Processing
Payments are processed through Stripe. We do not store your credit card details on our servers. Stripe's privacy policy governs the handling of your payment information.
4. Cookies We Use
| Cookie | Purpose | Duration | Category |
|---|---|---|---|
| authjs.session-token | Authentication session | Session | Essential |
| cookie_consent | Remembers your consent choice | 1 year | Essential |
| _av_id | Anonymous visitor identifier (localStorage) | Persistent | Analytics |
| _av_sid | Session identifier (sessionStorage) | Session | Analytics |
Analytics cookies are only set after you give explicit consent via our cookie banner. No data is shared with third parties — all analytics are stored in our own database.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
7. Data Retention
Analytics data is retained for 26 months, after which it is automatically purged. Account and billing data is retained for the duration of your service agreement plus any legally required retention periods.
8. Withdrawing Consent
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer. When you withdraw analytics consent, tracking stops immediately and your anonymous visitor identifier is deleted.
9. Contact
For questions about this privacy policy or to exercise your data rights, contact us at info@ainavigated.com.